Shipping policy

Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time
We currently offer UPS Ground shipping within the United States.
Delivery typically takes 3–5 business days, depending on your location.
You will receive an email with tracking details once your order has been shipped.

Shipping Promotions
We frequently offer free shipping promotions.
Customers who purchase two or more dresses are currently eligible for complimentary U.S. ground shipping.

Delays
While we do our best to ensure timely delivery, Thai Satin Shop is not responsible for shipping delays caused by carriers, weather conditions, or incorrect addresses.

Order Changes & Cancellations
Orders cannot be modified or canceled once they have been shipped.
If you need to make a change, please contact us as soon as possible after placing your order.